⚠️ NOTICE: Due to warehouse relocation, delivery times are currently longer than usual ⚠️

14 days

Exchange & Return

DESIGNED

in Denmark

CUSTOMER SERVICE

9.00AM to 3.00PM

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Delivery and Return

INTERNATIONAL DELIVERY

Delivery

We deliver to the countries listed below. Parcels are shipped with GLS, Bring, DPD, UPS or FedEx within Europe.
Delivery time: 3–7 business days.
Shipping costs are calculated at checkout:

Cyprus, Greece, Romania, and Slovakia – 40 EUR
All other EU countries – 21 EUR

  • Austria
  • Belgium
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Lithuania
  • Netherlands
  • Poland
  • Portugal
  • Slovakia
  • Slovenia
  • Sweden

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RETURNS

When you shop at www.thenew.nu, you have the right to withdraw from your purchase within 14 days of receiving your order.

NOTE: Orders placed in November and December can be returned until January 15th.

To exercise your right of withdrawal, please follow these steps:

  1. Print the return note and include it in your parcel.
  2. Send your return parcel to:

    LUXKIDS ApS
    Att: mikk-line.com
    Stiftsvej 35
    DK-7120 Vejle Ø
    Denmark

    Email: webshop@luxkids.dk
    Phone: +45 61 28 30 23

Please note: You are responsible for return shipping costs. We do not accept parcels sent with cash on delivery (COD), to a parcel shop, or by personal delivery.

---

EXCHANGE

If you wish to exchange for another size, color, or style, please return the item(s) and place a new order.

If you return your entire order, we will refund the original delivery costs*. Return shipping costs must be covered by you.

---

REFUND

We will refund all payments received, including standard delivery costs*, no later than 14 days after receiving your return.

Refunds will be issued using the same payment method as the original purchase, unless otherwise agreed.

*Local customs duties and taxes are not included.

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Phone: +45 61 28 30 23

Email: webshop@luxkids.dk

Customer service opening hours
Mon – Fri: 09:00 – 15:00

LUXKIDS ApS
Att: mikk-line
Stiftsvej 35
DK-7120 Vejle Ø
CVR: 37284408

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FIND THE RIGHT SIZE

If you are in doubt about which size fits your child/baby, use our size guide and measure the child/baby.
By measuring your child/baby, you can quickly find the size that will fit.

OUTERWEAR

SIZE(CM) New-born 3M 6M 9M 1Y 1,5Y 2Y 3Y 4Y 5Y 6Y 7Y 8Y 9Y 10Y 11Y 12Y 13Y 14Y 15Y
HEIGHT 56 62 68 74 80 86 92 98 104 110 116 122 128 134 140 146 152 158 164 170
CHEST 39 43 45 47 49 50,75 52,5 54,25 56 58 60,5 63 65,5 68 71 75 78 81 84 87
WAIST 39 42 45 47 48 49 50 52,5 54 55 56 57,5 59,5 61,5 63,5 66 68,5 70,5 72,5 74,5
HIPS 39 42 45 47 49,5 52 54 56 58 62 64 66 69 71,5 75 79 83 86 89 92
INSEAM 19,5 22 24,5 27,5 31 34,5 38 41,5 45,5 49 52 56 59 62 65 68 71 74 77 80

 

WOOL CLOTHES

SIZE(CM) New-born 3M 6M 9M 1Y 1,5Y 2Y 3Y 4Y 5Y 6Y 7Y 8Y 9Y 10Y 11Y 12Y
HEIGHT 56 62 68 74 80 86 92 98 104 110 116 122 128 134 140 146 152
CHEST 39 43 45 47 49 50,75 52,5 54,25 56 58 60,5 63 65,5 68 71 75 78
WAIST 39 42 45 47 48 49 50 52,5 54 55 56 57,5 59,5 61,5 63,5 66 68,5
HIPS 39 42 45 47 49,5 52 54 56 58 62 64 66 69 71,5 75 79 83
INSEAM 19,5 22 24,5 27,5 31 34,5 38 41,5 45,5 49 52 56 59 62 65 68 71

 

SWIMWEAR BABY

SIZE(CM) 3-6M 6-12M 1-2Y 2-3Y 3-4Y
HEIGHT 62/68 74/80 80/92 92/98 98/104
CHEST 44 47 49,75 53,5 55
WAIST 44 47 48,5 51 53
HIPS 44 47 51 55 57
INSEAM 23,5 28,5 33,5 38,5 43,5

 

SWIMWEAR KIDS

SIZE(CM) 3-6M 6-12M 9-12M 12-18M 1,5-2Y 2-3Y 3-4Y 5-6Y 7-8Y 9-10Y 11-12Y
HEIGHT 62/68 74/80 74/80 80/86 86/92 92/98 98/104 110/116 122/128 134/140 146/152
CHEST 44 47 48 49,5 51,5 53,5 55 59,25 64 70 76
WAIST 44 47 47,5 48,5 50 51 53 55,5 58,5 62,5 67
HIPS 44 47 48,5 51 51 55 57 63 67,5 73,25 81
INSEAM 23,5 28,5 29 33,5 36,25 38,5 43,5 50,5 57,5 63,5 69

 

SUMMER HATS

SUPPLIER SIZE EU UK US FR IT
43 43 56-68 0/6M 43 43
45 45 68-80 6/12M 45 45
47 47 80-86 12/18M 47 47
49 49 86-92 18/24M 49 49
51 51 92-104 2-4Y 51 51
53 53 104-116 4-6Y 53 53
55 55 116-128 6-8Y 55 55 

 

SWIM SHOES

SUPPLIER SIZE INNER LENGTH EU UK US FR IT
21/22 15 CM 21/22 4.5-6.5 1-2Y 21/22 21/22
23/24 16 CM 23/24 7-9 2-3Y 23/24 23/24
25/26 17 CM 25/26 7-9 3-4Y 25/26 25/26
27/28 18 CM 27/28 9.5-11.5 4-5Y 27/28 27/28
29/30 19 CM 29/30 9.5-11.5 5-6Y 29/30 29/30
31/32 20 CM 31/32 12-1 6-7Y 31/32 31/32
33/34 21 CM 33/34 12-1 7-8Y 33/34 33/34
35/36 22 CM 35/36 1.5-3 8-9Y 35/36 35/36

 

HATS & GLOVES

SIZE (AGE) MEASUREMENT
56/62 (0-6m) 43 cm
68/74 (6-12m) 45 cm
80/86 (12-18m) 47 cm
86/92 (18-24m) 49 cm
98/104 (2-4y) 51 cm
110/116 (4-6y) 53 cm
122/128 (6-8y) 55 cm

 

BOOTS AND WELLIES

SIZE INSOLE LENGTH
19 12,5 cm
20 13,1 cm
21 13,8 cm
22 14,5 cm
23 15,1 cm
24 15,8 cm
25 16,5 cm
26 17,1 cm
27 17,8 cm
28 18,4 cm
29 19,1 cm
30 19,8 cm
31 20,4 cm
32 21,1 cm
33 21,7 cm
34 22,4 cm
35 23,1 cm
36 23,8 cm
37 24,5 cm
38 25,1 cm
Size guide
1 HEIGHT:

From the top of the head to the floor.

2 CHEST:

Around the fullest part of the neck, at the base.

3 WAIST:

Around the narrowest part of the waist.

4 HIPS:

Around the widest point of the hips.

5 INSEAM:

From the crotch to the floor.

INTERNATIONAL DELIVERY

Delivery

We deliver to the countries listed below. Parcels are shipped with GLS, Bring, DPD, UPS or FedEx within Europe.
Delivery time: 3–7 business days.
Shipping costs are calculated at checkout:

Cyprus, Greece, Romania, and Slovakia – 40 EUR
All other EU countries – 21 EUR

  • Austria
  • Belgium
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Lithuania
  • Netherlands
  • Poland
  • Portugal
  • Slovakia
  • Slovenia
  • Sweden

---

RETURNS

When you shop at www.thenew.nu, you have the right to withdraw from your purchase within 14 days of receiving your order.

NOTE: Orders placed in November and December can be returned until January 15th.

To exercise your right of withdrawal, please follow these steps:

  1. Print the return note and include it in your parcel.
  2. Send your return parcel to:

    LUXKIDS ApS
    Att: mikk-line.com
    Stiftsvej 35
    DK-7120 Vejle Ø
    Denmark

    Email: webshop@luxkids.dk
    Phone: +45 61 28 30 23

Please note: You are responsible for return shipping costs. We do not accept parcels sent with cash on delivery (COD), to a parcel shop, or by personal delivery.

---

EXCHANGE

If you wish to exchange for another size, color, or style, please return the item(s) and place a new order.

If you return your entire order, we will refund the original delivery costs*. Return shipping costs must be covered by you.

---

REFUND

We will refund all payments received, including standard delivery costs*, no later than 14 days after receiving your return.

Refunds will be issued using the same payment method as the original purchase, unless otherwise agreed.

*Local customs duties and taxes are not included.

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